FAQ

DISPATCH & DELIVERY

We offer Free Shipping service store wide.

Normally it takes 2-3 days.Things may be different due to the influence of COVID-19.

More information we'll provide in your order confirmation email that will be sent after your purchase.

Please take notice of your email and phone because we will confirm the estimated delivery date with you.

You can choose pay online via Mpesa or COD (Cash on Delivery)

REPAIR & RETURNS

Yes, plz contact our official after-sell service partner Carlcare https://www.carlcare.com/gh/ for detailed solutions. If your problem can still not be solved, plz email manager.gh@syinix.com for help and we will feedback within 2 work days.

It depends on the product and date you purchased, plz email at manager.gh@syinix.com to confirm on your problem, thanks.

ORDERS & RETAIL STORE

Yes, we have many offline stores in Ghana and the number keeps increasing. Plz email at manager.gh@syinix.com and kindly provide your location so that we are able to locate a dealer near you.

Dear customer, you can visit our global website https://www.syinix.com/ to know better about Syinix brand.